Windstream Benefits
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Welcome to Windstream! 

You are now part of the dynamic and growing Windstream team.  

Windstream is proud to offer a variety benefits to our employees. We want each member of the Windstream family to be healthy and able to fulfill their highest potential at work and at home. By using best-in-class insurance plans and resources, our goal is to help our employees maximize their wellbeing in all areas of their health, wealth and life.

Check out the Benefit Overview Guide and the short videos on each page of this site – they are designed to help you make the best decisions for you and your family’s well being. If you are a bargaining employee, always refer to your collective bargaining agreement to see what information applies to you. 

Some things to consider before you enroll:

Click the Enroll Now link to enroll in your benefits online. After you enroll, print out a confirmation statement for your records.

If you need help navigating the system, the Enrollment Web Guide is available with step-by-step instructions. Your enrollment will not be complete until all dependent documents are received.

Be sure to have their personal information of the dependents you want to cover on hand when you enroll. You may also need to submit dependent verification documents. If this applies to you, be sure to follow the instructions for returning this material so your family members aren't dropped from the plan. Remember, if your spouse or domestic partner is offered medical insurance where they work but chooses to be on a Windstream medical plan, a spousal surcharge will be added.

Collect your eligibility documents as listed in the Dependent Eligibility Guide.

Since you may need to order documents from vital records/your local clerk’s office, don’t wait until the last minute! Employees are responsible for any costs for obtaining the required documents.

Enroll through the Web Benefits System, and return your dependent eligibility documents. All documents must be submitted by your new hire enrollment deadline. 

Still have questions? Contact Windstream's Coordinated Health/Care.


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You can direct all of your benefit and health questions, concerns, and issues to a dedicated team of Windstream Care Coordinators.

This team of medical and benefits professionals will help you, your family and your physicians work together to ensure proper care is provided, and help you with benefits issues. 

Care Coordinators will help you:

Contact Windstream Coordinated Health/Care for anything related to your health, benefits or medical care. Call 877.550.3255, or visit